Need help with your account, a safety concern, marketplace activity, or another app issue? Contact the Cartel Chat support team.
Email: cartelchatworld@gmail.com
Please provide:
Your Cartel Chat username
A description of the problem
The approximate date and time it happened
Screenshots, if available
Any relevant post, profile, listing, or transaction details
Please never send your password, verification code, payment PIN, or complete card information.
For harmful content or user misconduct, use the Report and Block controls inside Cartel Chat. If someone is in immediate danger, contact the appropriate local emergency service.
To request account deletion, visit our Account Deletion page or use the account-deletion option inside the app.
Please allow up to five business days for a response. Complex reports may require additional review.